Client: World Leading Asset Management company Timeline: 2 months, 2019 Team: 5 Designers My role: Product Design, Service Design, Interaction Design (low-fi to high-fi), Clickable Prototype, Testing Plan Tools: Sketch, InVision, Keynote, Illustrator, Personas, User Journey, Systems Design, Stakeholder Map CHALLENGE Improve current approach to Customer Relationship Management Understand needs across B2B2C value chain andContinue reading “Workflow and content management system @Top 5 World Leading Asset Management company”
Project Archives:
Healthtech and food retail innovation @CERN
Client: CERN Timeline: 1 month, 2019 Team: 4 Designers My role: UX Research, Product and Service Design, Visual Design, Facilitated teamwork Tools: Sketch, Illustrator, Photoshop, Interviews, Personas, User Journey, Stakeholder Map, Ecosystem Map Our project has been awarded as a winning project in a Grand Challenge RCAxCERN competition (among 74 teams, 374 students from acrossContinue reading “Healthtech and food retail innovation @CERN”
Virtual Reality game with a robotic arm @Polidea
Client: Polidea Timeline: 4 months, 2018 Team: UX Designer, VR Designer, Engineers, Project Manager, Product Owner My role: Product Design, UX/UI Design (low fi to high fi), Prototyping, User Testing Tools: Sketch, Unity, Photoshop, Illustrator, Zeplin, Jira CHALLENGE Virtual Reality experience to inspire clients Synchronise with a robotic arm in real-time Through VR game deliverContinue reading “Virtual Reality game with a robotic arm @Polidea”
Personal money management coach @Lloyds Banking Group
Client: Lloyds Banking Group Timeline: 3 months, 2019 Team: 5 Designers My role: UX Research, Service Design, Workshop facilitation Tools: Interviews, Ethnographic research, Personas, Co-creation workshop, User Journey, Service Blue print CHALLENGE Reimagine a bank branch experience in 2019 Becoming financially independent requires financial literacy Empower branches to improve people’s money managements and reduce financialContinue reading “Personal money management coach @Lloyds Banking Group”
Design System accessibility guidelines @Medidata
Client: Medidata Solutions Timeline: 3 months internship, 2019 Team: Individual project My role: UX Research, UX/UI Design, Clickable prototype Tools: Sketch, InVision, Interviews, Survey CHALLENGE Users experience situational disabilities (ex clinicians working in travel) Make Medidata products more accessible Solve for one, extend to many (by improving experience of permanent visually impaired users’ we alsoContinue reading “Design System accessibility guidelines @Medidata”
Platform for organisational growth @ThoughtWorks
Client: ThoughtWorks Timeline: 3 months, 2019 Team: 5 Designers My role: UX Research, Product and Service Design, UX/UI (low fi to help storytelling), Logo Design, Strategic Design, Prototyping and Testing Tools: Sketch, Illustrator, Photoshop, InDesign, Interviews, Personas, User Journey, User Scenarios CHALLENGE Reimagine a future of consulting Understand a landscape, consultancy as a hospital analogyContinue reading “Platform for organisational growth @ThoughtWorks”